Snapshot failures in several regions

Incident Report for Calibre

Resolved

All Test Agent regions are now fully operational.
Posted Jul 30, 2020 - 16:37 AEST

Monitoring

We have implemented a fix and are monitoring Snapshot completion rates.
Posted Jul 30, 2020 - 14:25 AEST

Update

We have narrowed down Snapshot issues to two Test Agent regions: London and North Virginia. We're continuing to investigate for the root cause and a solution.
Posted Jul 30, 2020 - 13:44 AEST

Investigating

We are currently investigating test failures and delays in selected regions. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.
Posted Jul 30, 2020 - 13:40 AEST
This incident affected: Test Agents (Sydney, São Paulo, Canada, Frankfurt, London, Ireland, Mumbai, Tokyo, Seoul, Singapore, North Virginia, Ohio, Northern California, Oregon).